Prevention Measures against COVID-19
We are taking the following countermeasures against COVID-19, such as avoiding the Three Cs (closed spaces, crowded places, and close-contact settings).
We sincerely apologize for any inconveniences these may cause our guests, and thank you for your understanding and cooperation.
We sincerely apologize for any inconveniences these may cause our guests, and thank you for your understanding and cooperation.
Requests to Guests
- Please wash your hands, gargle, disinfect, and wear a mask to prevent infection.
- Please make sure to wear a mask at the reception.
- Please keep a social distance in crowded places, whether outdoors or indoors.
- Please disinfect your hands with alcohol and wash your hands and gargle regularly. Also, if you are close to other guests, please cooperate in wearing a mask.
- Please refrain from visiting if you have a fever of 37.5 degrees or higher, or if you have a cold or other health problems.
- We recommend installing and using COVID-19 Contact Confirming Application (COCOA).
Click here to install COVID-19 Contact Confirming Application (COCOA)
Efforts at Our Facility
- Alcohol hand sanitizer are placed at main spots of the facility.
- We regularly disinfect points and equipments that are often touched by customers.
- We strive to ventilate the facility on a regular basis.
- Acrylic boards and transparent vinyl curtains are placed at the front desk and shops to prevent droplet infection.
Staff Efforts
- Members of staff who may come into contact with customers or who are involved in cooking always wear a mask.
- Thoroughly wash hands, gargle, disinfect with alcohol, and wear a mask.
- The temperature of staff members are checked when they arrive at work, and if they have a fever or feel unwell, they will not be allowed to work.
- Checking physical condition and providing education and guidance on infection prevention.